£15 off when a friend becomes a customer

Example customer message

“Know someone looking for a cleaner? Send them our referral link and get £15 off when they become a customer.”

Example wording — adapt it. You send it yourself; ReferralLoop doesn't message customers for you.

Suggested places to share

• WhatsApp
• Invoice
• Thank-you message
• Small printed card

Why this setup could make sense

• This may suit cleaning businesses with regular customers, because the discount is used on a clean they already have booked.
• Making it available when the friend books keeps the thank-you quick. In ReferralLoop this is a Money off reward — you apply it to their next invoice yourself.

Make it your own

• Wait until the first clean is completed instead
• Use a percentage discount rather than a fixed amount
• Change the reward amount
• Switch between cash, a voucher or a discount
• Change when the reward becomes available: when you accept the referral, when they book, or when the job is completed
• Personalise the customer message
• Choose where you share the link and QR code

What happens in ReferralLoop

Demo data. ReferralLoop tracks the reward — it doesn't pay it for you.

1. 1

   Programme set up

   £15 off next clean · when the referred customer books the job

2. 2

   Link and QR code shared

   Lena V. shares your link

3. 3

   Referral arrives

   Jo P. · Fortnightly clean

   New
4. 4

   Referral progresses

   You contact them and move it along

   In progress
5. 5

   Reward becomes available

   When the referred customer books the job

   Completed
6. 6

   You give the reward

   Then mark it as sent in ReferralLoop

   Reward sent

Helpful reading

• Cash vs discount referral rewards: which works better?
• How to explain your referral programme to customers
• How to ask customers for referrals without making it awkward
• ReferralLoop for cleaning businesss