10% off the next service

Example customer message

“Know someone who needs a plumber? Refer them with our link and get 10% off your next service once their job is completed.”

Example wording — adapt it. You send it yourself; ReferralLoop doesn't message customers for you.

Suggested places to share

• Boiler service reminder
• Service sheet
• Invoice
• WhatsApp

Why this setup could make sense

• This setup may suit businesses with repeat servicing or maintenance customers, because the reward is used on a visit they'd probably book anyway.
• It isn't necessarily better than cash — it's a different option to weigh up.

Make it your own

• Use a fixed amount off (Money off) instead of a percentage
• Limit it to annual services in your message
• Change the reward amount
• Switch between cash, a voucher or a discount
• Change when the reward becomes available: when you accept the referral, when they book, or when the job is completed
• Personalise the customer message
• Choose where you share the link and QR code

What happens in ReferralLoop

Demo data. ReferralLoop tracks the reward — it doesn't pay it for you.

1. 1

   Programme set up

   10% off next service · when the job or service is completed

2. 2

   Link and QR code shared

   Dave K. shares your link

3. 3

   Referral arrives

   Priya S. · Boiler service

   New
4. 4

   Referral progresses

   You contact them and move it along

   In progress
5. 5

   Reward becomes available

   When the job or service is completed

   Completed
6. 6

   You give the reward

   Then mark it as sent in ReferralLoop

   Reward sent

Helpful reading

• Cash vs discount referral rewards: which works better?
• When is the best time to ask a customer for a referral?
• Referral rewards: cash, discounts or vouchers?
• ReferralLoop for plumbers