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How ReferralLoop works

From happy customer to new customer — all in one simple flow.

ReferralLoop gives your business a clear way to encourage referrals, track each one, and manage rewards from start to finish.

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No card required · £30/month after trial

  1. Happy customer
  2. Referral link / QR
  3. Friend referred
  4. New lead
  5. Completed job
  6. Reward earned

The complete journey

Eight clear steps, start to finish.

  1. Referral Programme

    Helen T. · £25 cash

    Referred Mark R. · New boiler

    Ready to send

    Tom W. · £25 cash

    Referred Aisha B. · Radiator swap

    Paid

    Dave K. · £25 cash

    Referred Priya S. · Bathroom refit

    Waiting for job

Two simple experiences. One connected referral journey.

  • Branded referral page
  • Clear reward
  • Simple referral form
  • Reward notification
  • Reward claim
What your customer sees

Northwood Plumbing & Heating

Recommend a friend

£25 cash reward

Your name
Friend's name
Friend's phone or email
Send referral

No account needed

Example referral journey

See a referral from start to finish.

Northwood Plumbing & Heating is a demo business used to show how ReferralLoop works. It isn't a customer case study.

  1. 1Northwood completes a boiler installation.
  2. 2The customer receives Northwood's referral link.
  3. 3They recommend a neighbour.
  4. 4The neighbour appears as a new referral.
  5. 5Northwood contacts and books the job.
  6. 6The job is completed.
  7. 7The original customer earns a £25 cash reward.
  8. 8Northwood fulfils the reward and marks it as paid.

Demo business · example only

Share ReferralLoop wherever your customers already see you.

You don't need customers to remember to recommend you later. Put the referral link or QR code where they can use it straight away.

Text / WhatsApp

Email

Invoice

Business card

Poster

Counter / reception

Van

Social media

You decide how referrals are rewarded.

You choose the reward and when it becomes available.

Cash

£20 cash

Voucher

£25 voucher

Discount

10% off next visit

ReferralLoop tracks the reward. Your business provides it directly.

ReferralLoop keeps the whole process organised.

Referrals

Who referred whom.

Progress

Where each referral is in your process.

Rewards

Who has earned a reward and whether it has been fulfilled.

Performance

How your referral programme is performing.

Notifications

What needs your attention.

ReferralLoop fits around the way you already work.

Keep running your business the way you already do. ReferralLoop handles the referral tracking around it.

It doesn't replace

Your CRM Your booking system Your invoicing Your normal sales process Your payment system

It simply adds a clear referral layer around your existing customer journey.

Common questions

Ready to turn word of mouth into a system?

Set up your referral programme, share your link and start tracking referrals in one place.

Start your 21-day free trialView pricing

No card required · £30/month after trial